Privacy Policy

PRIVACY POLICY

At Coco Kids, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

INFORMATION WE COLLECT

We collect personal information when you:
• Place an order
• Create an account
• Subscribe to our emails
• Fill out a form or contact us
• Browse our website

This may include your name, email address, phone number, billing address, shipping address, payment details, and browsing activity.

HOW WE USE YOUR INFORMATION

We use your information to:
• Process and deliver your orders
• Communicate order updates
• Respond to customer service requests
• Improve our website and shopping experience
• Send marketing emails (only if you opt in)
• Prevent fraud or misuse of our services

We do not sell or rent your personal information to third parties.

PAYMENT & SECURITY

We use secure payment gateways such as Shopify Payments, Razorpay, and other third-party processors. These platforms store and handle your payment details according to strict industry security standards.

Your payment data is not stored on our servers.

COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies to improve your browsing experience. Cookies help us:
• Remember your preferences
• Provide personalized recommendations
• Track website performance
• Analyze traffic and usage

You may disable cookies in your browser settings, but some features of the site may not function properly.

SHARING YOUR INFORMATION

We may share your information with trusted third parties only when necessary, such as:
• Delivery and courier partners
• Payment processors
• Email and SMS service providers
• Shopify (our e-commerce platform)

These partners only receive the information required to complete their services.

DATA STORAGE & PROTECTION

Your personal data is stored securely through Shopify’s trusted servers.
We implement industry-standard measures to protect your information from unauthorized access, loss, or misuse.

EMAIL & MARKETING COMMUNICATIONS

If you subscribe to our emails, we may send you updates about new collections, offers, and brand news.
You may unsubscribe at any time using the link in any email.

CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us and we will remove it.

THIRD-PARTY LINKS

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their policies when visiting third-party platforms.

CHANGES TO THIS POLICY

We may update our Privacy Policy from time to time. Changes will be posted on this page with the updated date. By continuing to use our site, you agree to the revised terms.