Terms Of Service

Welcome to Coco Kids. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site or placing an order.

GENERAL CONDITIONS

By using our website, you confirm that you are at least the age of majority in your region. You agree not to use our products for any unlawful or unauthorized purpose. We reserve the right to refuse service to anyone for any reason at any time.

PRODUCTS & AVAILABILITY

All Coco Kids outfits are custom-made and handcrafted on order. Product designs, fabrics, and availability may change without prior notice. We reserve the right to limit the quantities of any products offered.

Colors and images displayed on the website are accurate to the best of our ability, but slight variations may occur due to screen settings or handmade craftsmanship.

ORDERING & ACCURACY OF INFORMATION

You agree to provide current, complete, and accurate purchase information for all orders. We may contact you if additional details are needed to fulfill your order.

We are not responsible for orders placed with incorrect sizes, shipping addresses, or personal details provided by the customer.

PRICING & PAYMENT

Prices for our products are subject to change without notice. We reserve the right to modify prices or discontinue items at any time.

Payment must be completed at checkout. By placing an order, you authorize us to charge the provided payment method for the total amount.

SHIPPING & DELIVERY

All pieces are made-to-order. Processing and production times may vary. Estimated delivery timelines are mentioned on the Shipping page but may change due to external factors such as courier delays, festivals, or weather conditions.

RETURNS, REFUNDS & EXCHANGES

Because each item is handcrafted specifically for you, we do not accept returns, exchanges, or offer refunds on any orders.

In the rare case of receiving a damaged or incorrect item, please contact us within 48 hours of delivery.

USER COMMENTS & FEEDBACK

If you send suggestions, comments, or feedback, you agree that we may use them without restriction. We are not obligated to maintain such comments in confidence, pay compensation, or respond.

PERSONAL INFORMATION

Your submission of personal details through the store is governed by our Privacy Policy. This includes information needed to fulfill orders, improve customer experience, and manage communication.

ERRORS, INACCURACIES & OMISSIONS

Occasionally there may be errors or omissions in product descriptions, pricing, promotions, availability, or sizing information. We reserve the right to correct these errors and update information at any time.

PROHIBITED USES

You are prohibited from using our website or products for any unlawful purpose, including:
• Violating local or international laws
• Harassing or harming others
• Uploading harmful code or viruses
• Attempting unauthorized access to our systems

LIMITATION OF LIABILITY

Coco Kids is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. All products are intended for personal use only.

GOVERNING LAW

These Terms of Service are governed by the laws of India. Any disputes will be handled under applicable local jurisdiction.

CHANGES TO TERMS

We may update or modify these Terms at any time. By continuing to use our website, you agree to any revised terms.

CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us at:

Thank you for choosing Coco Kids and supporting handcrafted, made-to-order clothing.